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At [Brand Name], we want you to love every piece you order. If you're not completely satisfied with your purchase, we're here to help make it right.
You may request a return within [30 days] of receiving your order. Returns requested after this period cannot be accepted.
To be eligible for a return, items must meet the following conditions:
Returns are accepted for defective, damaged, or incorrect items only.
We do not accept returns for change of mind, incorrect size selection, or items that have been worn or washed.
To initiate a return:
Returns sent without prior approval may not be accepted.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping fees are non-refundable.
If you receive a damaged or incorrect item, please contact us within [48 hours] of delivery with photos of the issue.
We will arrange a replacement or full refund at no cost to you.
We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
Once we receive and inspect your return, we will process your refund to the original payment method.
Refunds typically appear within 5-10 business days depending on your bank or payment provider.
Returns are typically inspected and processed within [3-5 business days] of arrival at our facility.
You will receive an email confirmation once your refund has been issued.
The following items cannot be returned:
Returns are handled via our support team. Please contact us at [support@yourbrand.com] before sending any item back.
A return address will be provided once your return is approved.
Returns are accepted within 30 days for defective, damaged, or incorrect items only. Terms apply.
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